Wednesday, September 30, 2009

mayhem and comedy

Saturday, 26 september 2009,12 noon.

i woke up to the sound of an alarm clock i don't remember setting.

"eeeee!!!"

my mom, ladies and gentlemen.

i was still groggy due to lack of sleep and fatigue from 5 days worth of work so naturally, i took no notice of her. but she was unrelenting.

"eeeee!!!"
"joey! get up! the water is inside the house"

being a movie junkie, i felt like i was in a suspense/thriller movie. i was tempted to mock her and hiss "the call is coming from inside the house.." but i held back.

mother, 1. joey, 0.

against the stronger urge to cover my face with my blanky and turn to the other side, i got up. i was wearing short boxers and my favorite body hugging sando. it took my brain exactly 10 seconds to process what's happening.

the flood is inside our house.

"eeeee!!!"

that brought me back to reality. immediately scanned the area, which was the whole house because i slept in the sala, to see if anything electrical (or otherwise important) thing is in the path of destruction. then i switched off the main power source.

"eeeee!!!"

that's the third, if you're counting, and by this time, i felt like the slasher is already behind me.

"mother, no matter how many times you scream at the top of your lungs, the water will never recede." i said.

"joey, grab the fridge! put it somewhere high!" she shot back.

dead ma.
police siren disguised as my mother, 2.
caffeine hungry, half naked joey, still 0.

luckily, the fridge isn't as heavy as i thought it would be. maybe it was the adrenaline, but i was able to carry it myself. the next thing i did was to stuff the space between the door and the floor with lots of clothes (that were supposed to go to charity) to try and suppress the water flow. it helped. a lot.

crazy woman dressed as my mom, 2.
adrenaline pumped, super joey, 1.

fortunately, it stopped raining after a while. aside from the water damage, everything else was safe. our only casualty was a pile of old magazines stacked beside the sala (presumably for light reading, but i use it a trash bin... don't tell mom).

my mom finally started to calm down. at last, my palace is at peace. i hate "Ondoy".

"eeeee!!!" mom.
"what?!" me.
"ipis! (cockroach!)"
"eeeee!!!!!!!!!!"

********************
don't get me wrong, i love the rain.

it inspires me, and so many others before me to write, do some self-reflection and the most obvious reason: it's the best time to sleep.

but this... this was something else.

i've never seen rain and flood like that since... "rosing" from the 90s. our place doesn't normally flood. but there it was inside our house.

********************
i wondered how everyone else was doing.

unfortunately, i was low bat and i didn't have any credits on my mobile.

it was only the next day when the full impact of the strom came to my attention. people died and whole houses were submerged in water. landslides, people stranded on the streets, flashfloods. all of these were happening while i was making fun of my mom.

i felt sorry for those who were heavily affected and i felt so fortunate at the same time because we weren't hit that bad. i guess i'm still lucky.

********************
we remember the people who died in this catastrophe and say a little prayer for their souls and for those who still need help.

charity is a good virtue to have.

Tuesday, September 22, 2009

happy birthday bettina!


yesterday, september 22, was my dear friend bettina's birthday... i do apologize because i wasn't able to greet her yesterday for the simple reason that i was busy at work. i know she understands. she usually does... hahaha

bettina was my classmate since the first grade 'til senior high... right now, she is chasing her dreams in the kingdom of saudi arabia where she is working as a nurse...

i'll tell you more about her in future posts...

right now, i am (again) back in training for a new account... so i won't be able to use the internet very often like i did when i was dialing.

i will still be able to post things but they will be very short... please bear with me for the following 2 weeks...

i am working on an article about my friends because like they said, "tell me who your friends are and i'll tell you who you are"... and things like that...

again, happy birthday bettina, i hope you had the best day... wishing you all the happiness in the world, excellent health and more wealth... we all miss you badly... keep safe alright?

see you soon!

Sunday, September 20, 2009

about pics

hey guys!

i've already uploaded a pic and placed it in the header of my blog...

as you can see, i didn't post a pic of me... rather a pic of my shadow... with my friend's shadows... hahaha

i don't plan to upload face pics of myself in the near future, not because i'm shy or anything (believe me, if you know me, you know that i'm not shy) but because i plan to keep this anonymous for a while...

i do wish someone else is reading this... aside from my mom...

enjoy

more pics to come!

Friday, September 18, 2009

CALL CENTER 101 (CRASH COURSE)

INBOUND -is when you are the ones answering the calls. in short, the customers are calling you. "taking calls"
OUTBOUND -is when you are the ones dialling. you call the customer. "making calls"

if you're not familiar with the call center industry, the term "campaign/account" refers to the product or service that we are selling, promoting or working with. in layman's terms, it is the department of the company where we are working in.

there are different kinds of account or campaign but they are categories are (the ones that i know):
CUSTOMER SERVICE -pretty self explanatory right? wherever ther is a customer, there's customer service
SALES / TELEMARKETING (INBOUND/OUTBOUND) -you sell something over the phone.
TECHNICAL SUPPORT (INBOUND/OUTBOUND) -things that are technica like computers, radios etc, if you have a problem with it, call technical support.
COLLECTIONS (INBOUND/OUTBOUND) -you cellect payment... it may be credit card, loans or other forms of debts.
NON-VOICE -includes e-mail and chat
SURVEY -there are accounts where you just ask survey questions
RELAY -if the customer is mute or deaf or has a disability and cannot express themselves, you do it for them.
DONATION -there are accounts when you literally ask for donations for a certain organisation
INFORMATION -these are literally phone operators. you call them to ask about a certain person's contact details
LEAD GENERATORS -you basically have to call people to ask if they still live at the address you have listed for them, if they're still working for the same company etc.
ORDER TAKING -you take orders and process them, very much like inbound sales
RESERVATIONS -can be for plane tickets, hotels and other such things.

of course, there are more and i haven't personally tried everything on that list but it's a long list.

the call center industry offers a wide range of jobs. it is possible that you will touch different fields and that's the beauty of the industry. like me, i have experience in customer service, outbound sales, inbound sales, financial accounts, collections and debt management.

and i still have enough room in my brain to learn more.

Goodbye and Good Riddance!

it's official.

the account that i have been dialling for the past month is now terminated.

the head of operations, Khalil (not superman but a pseudonym), talked to us... all 6 ofus includingour team coach... and informed us that the company (not the singers, but the company i'm working with) has decided to terminate the contract with our clients.

i didn't care much... mostly because i hated the account and they were really asking for too much from us... even if we are the pioneering team, there are things beyond our reach.

we will be transferred to another campaign starting monday and our schedule will be from 12 noon until 9 in the evening.

i like that schedule...

i think this move will be good for me and my career. and besides, who wants to go job hunting under the sweltering heat of the sun? it may be the "-ber" months but the sun is still strong. sometimes, you just can't bear the heat.

i still want to continue with my plans. my plan is to fly off somewhere by next year... my target is either italy or france. hope they accept me there. haha

i'm deleting my trainer from my facebook. yes, i do have a facebook account... but under a different name.

i do apologize, my faithful reader (hi mom!) because i haven't been able to upload pictures yet. i'm still looking for my best picture.

i am free. i am free from that horrible campaign. and i'm happy. i have made good friends on that campaign and i happy to say that they will be transferred with me to the same account on monday.

we will be once again under the mercy of our former trainer, theresa, but i think it's better than having another trainer mess with my brain... hahaha

i'm looking forward to our new account and i actually feel relieved and comforted that i am now free from the responsibilities of the former account and i'm sure to have a job by Christmas...

i love this day.

good luck to me and good riddance to that account!

wonderful lines

i received this e-mail long age but because i wasn't really a fan of the show, i didn't pay much attention to it however, since i'm bored to death here at work, i decided to read it... i had a few laughs which led my colleagues to the conclusion that i am indeed a special child (of course i couldn't tell them why i was laughing because they'll know i have internet access).

hope you guys know this... enjoy!

BEST LINES FROM THE TELESERYE
"IISA PA LAMANG"


(P.S. i'm not familiar with thenames of the characters but i do know that
Scarlett is Angelica Panganiban
Isadora is the fabulous Cherry Pie Picache
Katherine is Claudine Barretto and
Sophia is Melissa Ricks...
the rest, i don't know... and also there are lines where the speaker was not identified... what the heck, just feel free to recite the lines in full taray mode... i hope the writers doesn't sue me)

Alam mo bibinyagan na lang kita ng bagong pangalan 'Mrs. Katherine Maperang-mapera y Huthutera viuda de Impostora!

Katherine: Ikaw lang ang alam kong may kakayahang pumatay ng tao, Isadora!
Isadora: Well, I'm flattered!

Bakit ako magrereport sayo? Anong palagay mo sakin, reporter?

Ba't ang daming bobo? Ang bilis naman nila manganak!

Isadora: Masahol kapa sa dumi ng putik!
Katherine: Kung ako ay putik, ikaw ang imburnal... o say mo? Mas madumi yun kesa sa tae!!

Lola Aura: Magkaka-patayan tayo, Isadora!
Isadora: Dahan-dahan ka dyan sa wini-wish mo. Baka magkatotoo!!

Hindi ako defensive... . offensive ka lang!

Talaga nga namang may pakpak ang balita at my tenga ang lupa. O talagang chismosa ka lang?

Perfect ako pero nagkakamali rin...

Isadora to Rolando: Aalis ka ba dyan (dahan-dahang hinuhugot ang baril sabay tutok)? O babarilin ko yang bad trip mong mukha??

Isadora: School, school, school. Puro ka na lang school. Kita mo namomroblema nga ako eh! Ikaw talaga napaka-selfish mo!
Sophia: Ma, may mga tao!
Isadora: Naku, lintik na! -- ay, si Aura lang pala... kaya ko 'to!

Sophia: Mommy, tama na. Hindi ako bulag.
Isadora: Oo, alam ko. Hindi ka bulag. Pero sana pipi ka nalang kasi naririndi na ako sa mga pinagsasasabi mo.

Isadora: Anak, dapat mag-English ka!
Batang Sophia: Mommy, bakit ko naman kailangang mag-English! Nakakaintindi naman sila ng Tagalog!
Isadora: Ano ka ba? Lahat ng mga mayayaman dito sa Maynila, nag-e-English! Remember, isa kang Castillejos, kaya dapat mag-English ka rin!
Batang Sophia: Ayaw ko Mommy!
Isadora: Haay naku! Kapag sinabi kong mag-English ka, Mag-English ka!

Isadora (to Sophia): Anak, dapat magpa-party ka! Isa kang Castillejos - mayaman, maganda, sosyal!

Katherine: Hindi ba't pareho lang tayong nakikinabang sa mga yaman ni Martin!
Scarlett: Anak ako! Dugo't laman!
Katherine: Anak ka lang. Asawa nya 'ko. Lahat ng pag-aari ni Martin, pag-aari ko na ngayon.
Scarlett: You're just a GOLD DIGGER IN RED!
Katherine: DAMN YOU!
Scarlett: SAME TO YOU, ANAK. Same to you.

Scarlett: Ano ba 'yan! Nagsi-swimming ka lang naka-diamonds ka pa!
Katherine: Siyempre, DIAMONDS ARE FOREVER… LIKE ME!!!

Estelle (to Rafael): You're in love with somebody else, and THAT SOMEBODY ELSE IS NOT WORTH IT, RAFAEL!

Isadora (to Katherine): Wow! Ang ganda-ganda mo na ngayon Katherine. ANG SARAP MONG PATAYIN!

Isadora (to Katherine): Ahhhhh… Mataray ka na ngayon ah, di naman bagay.

Isadora (to Katherine): Kung gaano ka katayog lumipad, ganun ka rin kabilis lalagapak. OUCH!!!

Katherine: Senior Vice President ako ng kumpanyang ito. Ako ang legal wife ng may-ari ng kumpanyang ito, tauhan lang kita! At higit sa lahat, madrasta mo ako! Kaya layuan mo ako. Get out of my sight! Leave! Now!

Scarlett (to Katherine): Look who's here, my favorite step-mother. Ang dating gold digger in red, isa na ngayong MERRY WIDOW IN BLACK!

Scarlett: Kung sa bagay mas bagay sayo yang itim, kakulay ng budhi mo!
Katherine: Bakit ka nga ba nakaputi? PARA PAGTAKPAN ANG MAS MAITIM MONG BUDHI?

Katherine: Ako bang pinariringgan mo? Kung ayaw mo sakin, simple lang naman eh. Di umalis ka!
Scarlet: Ako pa talaga ang pinalayas mo? Kahit saan tayo makarating, sampid ka lang! At ako ang tunay na Dela Rhea!
Katherine: Bakit? Sino bang nagsabing "mixed breed" ka?
Scarlett: Ikaw ba, totoong nagdadalamhati ka? Kasi napansin ko, kaya mong mag-biro. Kaya lang ang corny mo! Anyway, gusto ko lang malaman mo na lahat nang 'to, hindi 'to permanente. Lahat nang iyan, babawiin ko iyan sa 'yo!
Katherine: SIGE! MAGLARO TAYO! AGAWAN NG YAMAN! Pero kung ako sa'yo, kakabahan ako, kasi ako sanay sa hirap. Eh ikaw?

Katherine: Gusto mo ikaw ang itali ko? Pa-sweet sweet ka pa diyan, ganid ka rin pala!
Katherine: Ang bigat naman ng salitang 'yon Isadora. Pero totoo, oo ganid ako! At gusto ko, ni singko walang matira sa'yo! Kaya manginig ka na Isadora, dahil uubusin ko ang lupang tinatapakan mo!

Katherine: Iba na ang sitwasyon ngayon Isadora. Marami akong pera, kaya ko nang bilhin ang kahit na ano. Kahit ikaw, magkano ka ba?
Isadora: Hayop ka! Kahit kelan hindi mo ako mabibili, at hindi mo ako kayang bilhin!
Katherine: SABAGAY, AYOKO SA'YO! MUMURAHIN KA EH! Pero yung anak mo ibebenta mo ha?! Sige na! PROMISE, HINDI AKO TATAWAD Kahit used goods na, ok lang. Pag-isipan mo.

Katherine: Pagod ako. Huwag kang loloko-loko. Baka gusto mo IHAMPAS KO 'TONG BAG KONG MAS MAHAL PA SA'YO!
Isadora: SABAGAY, AKO RIN EH! PAGOD MAKIPAGHAMPASAN. Next time, ok? In fairness ah, ang ganda ng damit mo. Pahiram minsan ha?

Katherine: (to Scarlett, parinig kay Isadora) Pakisabi sa bisita mo, ayokong nangangamoy basura ang bahay ko.

Katherine: Anak ka nga talaga ni Isadora, nakuha mo lahat sa kanya. Mata-pobre, mayabang, at higit sa lahat, bastos!
Sophia: Don't you dare say bad things about my mother! KUMPARA SA'YO ANGHEL ANG INA KO!
Katherine: Anghel na may sungay!
Sophia: Oo, may sungay. PARA SUWAGIN KA! PARA MAUNA KA NA SA IMPIYERNO!
Katherine: Hmm… Matagal-tagal na kayong inaantay dun. IN FACT, BALITA KO, SI SATANAS MISMO ANG SASALUBONG SA INYONG MAG-INA!

Lola Aura (to Katherine): Panandaliang donya, habang buhay na busabos!

Scarlett: Mamamatay tao ka! You killed my father!
Katherine: KUNG MAY GUSTO AKONG PATAYIN, IKAW YUN SCARLETT!

Isadora (to Kumare): Haay naku Mare! Alam ko ang kuwento tungkol dyan. Bayaan mo at sasabihin ko sa'yo… PERO, BAWASAN MO MUNA NG 10,000 UTANG KO SA'YO!

Scarlett: Gusto kong makita na luluhod ka sa harapan ko at magmamakaawa ka na tanggapin kita ulit!
Miguel: KUMAIN KA NA. GUTOM LANG 'YAN!

Isadora: Oh aren't you excited to see me?
Scarlett: Excited? Alam mo bang mas excited pa akong magpunta ng dentista at mag pa root canal kesa ang makaharap ka?
Isadora: Ikaw naman, nagpapaka-funny. KUNG ANG LAHAT NG BULOK NA NGIPIN AY KASING GANDA KO, O DI WALA NG BIBILI NG TOOTHPASTE… I'M SO WITTY!
Scarlett: Ano ba talagang pakay mo? I'm sure hindi naman ang kapakanan ng dental industry ang pinunta mo dito di ba? BUSINESS? MONKEY BUSINESS?
Isadora: OO, AT NAPAKADISENTENG MONKEY BUSINESS! Politics.

Isadora: Ba't mo ko sinampal, biyenan mo ko!
Scarlett: Di lahat ng biyenan, pinagbibigyan! Di lahat ng biyenan pinapatulan! Para yan sa mga BIYENANG BAKULAW tulad mo!

Scarlett (to Katherine): Tapos ka na sa gold digger in red. Tapos ka na rin sa merry widow in black. Ngayon, baka pwede ka ng DIRTY MISTRESS IN DIRTY BROWN.

Scarlett (to Katherine): Same to you anak, remember? Pareho na tayong nasasadlak ngayon. DAMN YOU, DAMN ME. KARMA'S A BITCH AND SO ARE WE!

Isadora: (nang maghihirap na) Hay, eto pala ang feeling ng hampas-lupa. Kaloka!

Isadora: (nang mawala na ang mga ari-arian) Ito na kasi ang uso ngayon. Oh diba ang ganda? Very minimalist!

Katherine: Walang hiya ka Isadora! 'Pag napatunayan ko na may kinalaman ka sa pagkamatay ng tatay ko, papatayin kita! Papatayin kita!
Isadora: PWES PUMILA KA MUNA DAHIL MARAMI NANG NAUNANG NANINIGIL SA AKIN! AT MAS NAKAKATAKOT SILA KAYSA SAYO!
Sophia: Shut up Katherine!
Katherine: Ikaw ang shumut-up dyan!

Mortgage Agent: Kayo po ba si Isadora Castillejos?
Katherine: Bakit?! MUKHA BA AKONG DEMONYO?!

Katherine: Hay naku Isadora! Si Miguel? Kawawa naman si Miguel. Walang kalaban laban kay Rafael. Talo na siya kay Rafael! Kaya kung ako sayo, sumuko ka na.. Dahil kung meron mang dapat lamunin ang kumunoy, ikaw yun Isadora. Yun ay kung hindi ka isuka ng kumunoy na sinasabi mo…
Isadora: Hmm… Kagaya ng pagsuka sayo ni Estelle Torralba? Huwag ka ngang feeling Katherine! Dahil hindi kayo pwedeng magkatuluyan ni Rafael. At kahit si Rafael ang manalong congressman ng Amadesto, sigurado akong hindi ikaw ang mapipiling first lady…

Reporters: Ano ba ang mayroon kay Miguel Castillejos na wala si Enrique Torralba?
Isadora: Cuteness at kabataan!

Isadora: Alam mo naman ako, kung saan yung ligaya at sarap, nandun ako!

Isadora (to Estelle, Rafael, and Reporters): So... May the best and cutest congressman win..."

Isadora: Masyado ka kasing pa-involved!

Isadora: Katherine... WHAT A BWISIT SURPRISE!

Scarlett: From now on, may bago na akong motto: NEVER SETTLE FOR SECOND BEST BECAUSE I AM THE BEST!

Isadora (to Katherine): Scarlet was wrong about you, you're not a gold-digger. .. YOU'RE A LEECH! ALAM MO BA KUNG ANO ANG LEECH? Linta! Isa kang LINTA na kumakapit at umuubos ng kabutihan ng isang tao!

Secretary: Ma'am, di po talaga pwede. Wala po kayong appointment.
Isadora: Anong appointment? Hindi ko kailangan ng appointment. Gusto mong sapatusin kita dyan?!

Isadora: Alam mo Rafael, akala ko pa naman, matalino ka! Pero pagdating kay Katherine, BOBO KA! MAKAALIS NA NGA RITO AT DUMARAMI KAYO!

Isadora: Inday, pakisagot ang telepono!
Manang Elvie: Ma'am hindi po Inday ang pangalan ko, Elvie po…
Isadora: Ah ganun ba… PWES, INDAY! PAKISAGOT ANG TELEPONO! AT KAPAG HINANAP AKO PAKISABI, PATAY NA AKO!

Isadora: Ano na namang gimik ito ha?!
Manang Elvie: Mam, aalis na rin po ako dito... ilang buwan na ding hindi niyo po ako sinesweldohan eh!
Isadora: Aba ! Ang kapal ng mukha mo! Wala kang utang na loob ha?! So paano? Pera-pera na lang?! Hindi mo ba naisip na kinuha kita galing sa bundok, binihisan at nakatikim ka ng corned beef dahil sa akin ha?!
Manang Elvie: Eh wala na rin po akong makain dito....
Isadora:: Hoy, anong wala? Eh di ba, kayo ang umuubos ng grocery ko? Ha? Di ba? Kapal ng mukha nito, tapos ngayon magmamalaki- malaki ka na? Sige! Gusto mong lumayas sige... lumayas ka! Layas! Huwag ka nang babalik dito! Layas!

Scarlett: I'm not your cash cow anymore...

Isadora: Nakidnap si Katherine! (smile) Sabi na nga ba't tama ang horoscope ko. Today is my lucky day!

Miguel (to Scarlett): Lagi mong sinasabing karma's a bitch. Look at what happened… Na out-karma ka na, na out-bitch ka pa.

Isadora: Di pwedeng mawala sa akin ang Amadesto. Di pwedeng mapunta yun kay Aura! Anong gagawin niya dun? Home for the aged?

Isadora: Yes, I'm one in a million! I'm one in a million pesos!

Isadora (to Vernon , Jestoni Alarcon): Ikaw naman! Sa lahat ng kriminal na kilala ko eh, ikaw ang pinaka-honest!

Isadora: Buntot mo, hila mo!
Lola Aura: Oo, may buntot ka nga! Buntot ni satanas!
Isadora: Oo tama ka! Kaya mag-ingat ka. Baka mahagip ka nito at tumilapon ka! Kasama ng apo mong haliparot!

Sophia: Ma, naputulan tayo ng kuryente.
Isadora: Sus, ito naman. Sabihin pa ba ang obvious?

Isadora: Gusto mo ipag-bake kita ng pizza? (Laugh) Wala tayong pizza. Ipagbubukas na lang kita ng de lata.

Isadora: Katherine Ramirez, Viuda de dela Rhea... Torralba? Hahaha. ILUSIONADA DE PRIMERA

Isadora: (nagsindi ng kandila) Sa lahat ng mga namatay, ikaw lang ang pinagsindi ko Rolando... Walang hiya ka, ang lakas mo sa akin! O siya, hanggang dito na lang Rolando at baka matunaw pa ako sa harap ng birhen. Rest in peace na lang.

Isadora: Hoy! Pati ba naman basura hahalughugin niyo!
Police: Maaring nandito ho ang pumatay kay Rolando Ramirez.
Isadora: Nandyan? Nandyan sa basura? KAKASUHAN KO KAYO NG HARASSMENT Kakasuhan ko kayo ng harassment, tsaka stupidity! Pati ba naman basura papatulan nyo!?

Scarlett: Misery loves company. You're Misery no. 1, and I'm Misery no. 2.

Isadora: Tumigil ka muna sa pag-aaral.
Sophia: Ma?! Pa'no 'yung education ko?
Isadora: Anong education? 'Yung nagtitinda nga ng kalamay diyan nakakatapos ng pag-aaral.

Katherine: Ikakasal na ako sa isang disenteng lalaki. Hindi na ako dapat nagpapa-eskandalo sa mga babaeng sinasapian ng asong ulol. dahil sa selos. Kung gusto mong magkalat ng rabies, wag dito!
Scarlett: Hahaha! Ako, parang asong ulol? Huwag kang mag-alala Katherine dahil hindi ako ang sasagpang sa iyo kung hindi ang mga preso sa correctional na gustung-gusto ang mga tisay na katulad mo. Hinihintay ka na ng selda mo.

Scarlett: Huwag kang mag-alala. Baka naman pwede mo pang gapangin 'to. Bakit hindi mo pakasalan ang piskal o kaya ang judge para ma-abswelto ka na naman? Or else ang dating gold digger in red, MAGIGING JAILBIRD IN ORANGE! Hahahaha! Nakakatakot! Hahahaha!

Isadora: Hay naku Katherine! WALA NA AKONG PANAHONG MAKIPAGBALAGTASAN NGAYON! TAPOS NA ANG LINGGO NG WIKA! DI KA BA NAABISUHAN?!

Isadora: Ako? Kelan ba naman ako naglaro ng marumi?

Scarlett (to Katherine): Pagod na kasi akong makipag-agawan ng yaman… Ngayon, agawan naman ng mapapangasawa!

Scarlett: Gusto ko pang makipaglaro! BAHAY-BAHAYAN… YAMAN-YAMANAN… AGAWAN NG YAMAN...
AGAWAN NG ASAWA...

Estelle: Nagbago na isip ko sa pagbili ng hacienda
Isadora: Sige na Mare… Presyong kaibigan naman… May kasama pang kabayo….
Estelle: EH TALAGA NAMANG MAY KABAYO DUN!
Estelle: At wala akong alam sa pagpapatakbo ng hacienda
Isadora: Mare tutulungan kita. MAY MGA SEMINARS AT WORKSHOP NAMAN… Pwede kitang samahan.

Isadora (to Estelle): Mare baka puwede mo naman akong pautangin? Di ba close naman tayo!

Isadora (to Estelle): Haay naku Mare! Mabuti pa kumain na lang tayo! Treat mo ako ha! AT GUSTO KO YUNG SA CLASS!

Estelle: Mare, ang dami mo nang nainom! Ngayon ka lang ba nakatikim ng wine na 'yan?!
Isadora: Ano ka ba Mare? Marami kaming ganito noong Pasko! IPINAMIGAY KO NGA LANG!

Katherine (to Scarlett): Hindi mo pa ba alam? Ako ang witness laban sa'yo? ANO PANALO NA BA AKO O GUSTO MO PANG MAKIPAGLARO?

Lola Aura: Lupa lang ba ang gusto mo? Ilang paso ang gusto mo?
Isadora: HACIENDERA AKO AURA, HINDI HARDINERA!
Lola Aura: Magumpisa ka ng matakot Isadora. Dahil kaharap mo na ang tunay na may dugong castillejos!
Isadora: At baket ako matatakot? Isa ka lang dumi sa paningin ko.
Lola Aura: Ang duming ito ang siyang pupuwing sayo...
Isadora: Kung gayon... EH DI MAGSHE SHADES AKO!

Isadora: Bakit mo naman ipinamimigay ang lupa sa mga yan? Baka wala nang matira sa akin!
Aura: Sila ang nagpakapagod diyan. Kaya may karapatan din sila dyan!
Isadora: Alam mo Aura hindi ka nag-iisip! Negosyo ang haciendang ito! ANONG GUSTO MO? PUMALIT KAY ROSA ROSAL?

Scarlett: Walang hiya ka!
Katherine: Mas walang hiya ka!
Scarlett: Whore!
Katherine: Adultress!
Scarlett: Home-wrecker!
Katherine: Slut!
Scarlett: Black widow!
Katherine: Desperate housewife from hell!

Katherine: Ako na ang nagma-mayari ng Dela Rhea Foods! At gusto kong tawagin mo akong Ma'am!
Scarlett: At kanino ka naman nakakuha ng malaking pera? Wala kang pera! Sabagay, mukha namang kumabit ka na naman sa isang matandang mayamang madaling mamatay! ONCE A SLUT, ALWAYS A SLUT!
Katherine: Ang hirap kasi sa'yo, hindi mo kinikilala kung sinong babanggain mo! By the way, pagpasok ko, GUSTO KONG IPAGTIMPLA MO AKO NG KAPE. YUNG BLACK! YUNG VERY BLACK! SIMPAIT NG BUHAY NA IPAPATIKIM KO SAYO!
Scarlett: GO TO HELL!!! GO TO HELLL!!! GO TO HELLL!!!
Katherine: I'LL SEE YOU THERE!!!

Scarlett: Anong gusto niyong palabasin? Na mas magaling sa akin yang Katherine na yan?
Katherine: (papasok sa pinto ng conference room) Oh yes!!!

Scarlett: ISA KANG PUTIK!!!
Katherine: Bago mo pansinin ang putik sa mukha ko, PANSININ MO MUNA YANG PUSALI SA MUKHA MO! ANG BAHO!!! NANGANGAMOY NA!
Scarlett: Ang naamoy mo ang labi ng tatay kong pinagmumultuhan ka dahil sa kababuyan mo!
Katherine: UMALIS KA NA SA TRONO MO, DAHIL NAGBALIK NA ANG TUNAY NA REYNA!

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i wish this show is still showing... however, i'm just too late... i should've watched it back then...

Justice for the Call Center Agents

i just found out that once again, we (the call center industry) are exempted from the holiday this monday (eid al/fitr -i think it's the end of Ramadan). just like last 7 september 2009, set aside as a National Day of Mourning for the INC (Iglesia Ni Cristo) head, Eduardo Manalo.

both days are declared as "special non-working holiday" by the Philippine government.

however, being in the call center industry, we don't follow Philippine holidays. most of the time, we follow the holidays of the country we call(or receive calls from). because this is the case, the call center industry pays us (their employees) a premium for working on a holiday (as they should). We at the call center industry learned to accept this set up even if this means we are in the office when everyone else is at home, relaxing. we are required to go to work even at christmas and new year.

this time, DTI secretary (who i don't know the name of ---not because i'm ignorant but because i don't care), requested that we, the BPO (Business Process Outsourcing ) industry be EXEMPTED in having additional pay for the said holidays.

methinks this is way OUT OF LINE and super mega (to the highest level) UNFAIR.
yes, we get more than the minimum wage
yes, we chose this and
yes, we enjoy our jobs.

but....

as my colleague said "Pilipino pa rin naman tayo diba? at nasa Pilipinas pa rin tayo" (We're still filipinos and we're still in the Philippines).

and...

our job is STRESSFUL. it's dangerous (what, with all the hazards of working at night). and we deserve to get paid on a day that we are working when everybody else gets the day off.

i want to know the exact reason why they did this. so far, the only reason i heard (and read) of is because call centers operate 24 a day, 7 days a week... 24/7 kumbaga.

is that enough reason?

i am not preaching. i am not looking for trouble. what i want is answer. it just seems unfair.

for the predictable people reading this and saying "malaki na ang sweldo nyo, hihingi pa kayo ng holiday pay?" (you're earning more than us and yet, you're still asking for a holiday pay?) all i can say is, shut up and i didn't force you to accept your job that pays that little. or better yet, join our industry. hahaha

as far as i know, this exemption is unconstitutional. correct me if i'm wrong, but i know that if you work on a holiday, you're entitled to a holiday premium.
and also, we're not taking anything from the government because the call center industry is part of the private sector.

and the last time i checked, we are remitting our taxes (which are soooo high) to the government.

and i know that we are contributing to the growth and strengthening of the Philippine economy. so give us our holiday pay and suck it.

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methought that this piece waswritten out of pure hunger as i have been starving since my first break today at 8pm...now that my primal cravings have been satisfied, i think it's still unfair...

so i guess it's not the hunger talking. it's really the part of me that refuses to be a victim of this.

i hate that the DTI secretary suggested it and i hate that the president agreed... but hey, what can i do? like the song goes "i am but a small voice"... i just wish i can be heard...

remember, there will be an election next year.

Call Center Hopping

i went to jobstreet.com today to window shop for other jobs. i searched for a job in the call
center industry (which i have been a part of for a collective 3 years now) and was stunned to see
almost a thousand results for my search... talk about the high unemployment rate in the
Philippines... it's times like this when i wonder why we have a very high unemployment rate. i
mean, jobs are out there and yet, a lot of people can't find them...or maybe they subscribe to the
belief that "by doing nothing, you will achieve something" or they're just plain lazy.

people, jobs are out there and if you can't find them, it's your own fault. like the filipino
saying goes, "kung gusto may paraan, kung ayaw may dahilan" (if there's a will, there's a way.
if you don't like it, you'll find a reason to decline or something to that effect)

i applied to several jobs using my online resume. i was amused entertained by some of the questions asked, i made a copy of two of the questions and my answers and decided to post it here. i chose these two because they are the questions that made me think... just like when i was in high school and competing for the essay wring contest. hope you guys enjoy this.

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Question:
What type of people do you get along with and why?

MyAnswer:
I try to get along with all types of people. Especially in this industry where you meet people from all walks of life and all kinds of attitude, background and personality.Most of the time, I get along with people who are upbeat, jolly and with good humor. The reason for
this is I feel like I'm one of them. I also get along with the "silent type" because I'm very
talkative and they are good listeners.
I like to think of myself as a people person and I try to get along with everyone as much as
possible.

********************
Question:
Describe the last time you did something to feel good about yourself.

MyAnswer:
I did this last Sunday, 12 September2009. I watched the movie "Kimmydora" starring Eugene Domingo. I make it a point that every pay day, I do something for myself. I was happy partly because of the movie but mostly because of the feeling that I deserved something like that, and I was getting it.I may not have been able to celebrate my birthday last September 6, but I made it up by treating myself to a movie, with popcorns, chocolates and drinks to boost. I also bought a new shirt and ate at my favorite restaurant. It's a nice feeling knowing that you are getting something out of your hard earned money. It may not have been a material thing, but it was worth it.

********************
there was also a question why i wanted to leave my current job. i answered it but i won't tell
you the answer... that would be unethical... by the way, i was in the office when i checked
jobstreet...

and i'm in the office now.. sshhhhhhhh

Thursday, September 17, 2009

About the Author (hahaha parang libro lang)

let me tell you some things about myself.

physically, I'm at least 5 ft. 6 in. in height and around 120 lbs. I'm also fair skinned. I was born and raised here in the Philippines, exactly where, I won't tell you... hahaha

i'm a call center agent.
I've been working for the call center industry for more than 3 years now.
i have irregular sleeping hours. being in the call center industry that caters to customers half way around the world, i'm required to go to work in the early hours of the night and go home in the wee hours of the morning. sometimes, i feel like a vampire.

i'm a caffeine addict.
i have a pretty serious coffee addiction. When i'm so down and it feels like the whole world is ganging up on me, a grande mocha frappucino from starbucks will make it go away. i drink as much coffee as i can which explains why i have problems sleeping.

i'm a smoker.
i have been smoking since the age of 15. i was already smoking when i had my first sexual experience. i was already smoking when i graduated high school. i was already smoking when i had my first job. i was already smoking when i got to college. and up 'til now, i'm still smoking.

i love to drink.
with good company, good booze and good food --- great fun is sure to follow. let me just make this clear, i'm not a raging alcoholic. so spare me the lesson and give it to someone else. i'm an occassional drinker. i drink when asked. haha

i read a lot of books.
I don't have a favorite author. My choice of books differ... i read every book I feel like reading. I don't like reading thick books. Which is the reason why I haven't read any of the harry potter books... i have seen the movies, though... hahaha

about the blog.
this will be a blog documenting my attempts at chasing my dreams... exactly what my dreams are, i haven't got it figured out just yet... hahaha this will also chronicle my day to day living, the fun side, the discussions we have in the office while others are taking/making calls, and i might even include some of the articles i've written years before.

i think these information is enough for today. you'll find out more if you continue reading.
i may be in the office 5 times a week, 9 hours a day, but i will write frequently... just don't tell my boss.

btw, my name is joey isaac.

p.s. pictures to be posted soon.